Living at Home SeniorCare

SafeSenior

SafeSenior is a totally automated service. It will call your loved one and say: "Hello (loved one's name), this is Living At Home SeniorCare calling. Are you well today? If yes, please say "Yes" or press 1 on your touch-tone phone. If no, please say "No" or press 2 on your touch-tone phone." If your loved one says "Yes" or presses 1, our system will say "Thank you, Good bye." If your loved one says "No" or presses 2, our system will say, "I will call (contact's name) immediately. Good Bye."

Three (3) attempts will be made to reach your loved one. On the first two attempts, if our system reaches voice mail, an answering machine, or does not receive an answer, our system will disconnect. On the third attempt, if our system reaches voice mail or an answering machine, our system will leave a message that says: "Hello, this is Living At Home SeniorCare calling. We have attempted to reach you 3 times today and have been unable to do so. We'll call (contact's name) immediately. Good Bye." Our system will immediately notify the designated Contact by phone of our inability to reach your loved one. We will also send an email to the Contact if an email address has been provided to us.

Well Being Service

With our Well Being Service, you can select calls to be made every day, or only on specific days of the week. Also, changes your profile can be made at anytime, i.e., designated contact, phone #, time of calls, day of the week, etc.

Well Being - Random Time: You select the time window and time zone you want the initial call to your loved one to be placed. Intervals between unsuccessful attempts will be approximately 30 minutes. The designated Contact will be called immediately following 3 unsuccessful attempts. An email will also be sent to the Contact if their email address has been provided to us.

Medication Reminder Calls

The automated system will call your loved one at the predetermined time and say: "Hello, this is Living At Home SeniorCare calling. It's time for you to take your medication. Have you taken your (medication names)? If yes, say "Yes" or press 1 on your touch tone phone. If no, say "No" or press 2 on your touch tone phone." If your loved one says "Yes" or presses 1, our system says "Thank You. Good Bye." If your loved one says "No" or presses 2, we say "Please do so at this time. Thank You, Good Bye."

For each of the Medication Reminder Calls, you select the specific time of day and time zone the call is to be made. You can select up to 6 medications for each call, and they can be different medications for each of the calls. Our system will attempt to reach your loved one 3 times at approximately 10 minute intervals for each Medication Reminder Call. If unsuccessful, no message will be left, and our system will immediately call the designated Contact after 3 failed attempts for each reminder call. We will also send an email to the Contact if their email address has been provided to us. Also, your profile can be changed at anytime, i.e., designated Contact, phone number, time of calls, medications to be taken, days of the week, etc.

Living at Home SeniorCare is locally owned and operated.

Living at Home SeniorCare
10 Northern Blvd. Unit 18
Amherst, NH 03031

Phone: 603.546.6060

Fax: 603.578.5552

When I left my Dad in your care, I knew he would be well taken care of and I needn't worry. The services you provided were exactly what we needed at the time and your caregivers were always compassionate and kind and took excellent care of him. The costs of your services are more than reasonable in times with rising health care costs and were well worth the peace of mind I had while he was in your care.